UPDATED: ATM Skimming Device Found at U.S. Bank

Could your debit and credit card information be at risk? It might be a good idea to carefully watch your bank statements.

Have you used the ATM at U.S. Bank at 2040 Silvernail Road? You might want to keep an eye on all your bank statements.

A person who was working on the machine Saturday afternoon reported finding a “skimming” device and a camera, according to the Waukesha Police Department’s call log.

The incident is being investigated by the Waukesha Police Department. Police have not yet identified any victims and it is unknown if and how much money could be stolen through the reader, according to Sgt. Jerry Habanek.

U.S. Bank is contacting customers who may have had their credit and debit card accounts compromised, Habanek said.

"They know what cards were swiped during the period that the skimmmer was on the ATM machine," Habanek said.

From the Waukesha Police Department:

Police responded and discovered a skimmer insert that had been placed over the card reader.  Also located was a blue bar that sat on top of the machine that contained a pinhole camera. This camera recorded pin numbers that were punched into the keypad.

A technician from Diebold explained that the way he could tell that the ATM machine had been compromised was that the card reader did not light up when a card was inserted.  He also noted that the blue bar containing the pinhole camera was colored a slightly lighter blue than the screen.

The Waukesha Police Department needs your help in identifying the suspect pictured. This photo was taken by a near by surveillance camera.  Anyone who has information regarding the person in this photo please contact Detective Tom Casey of the Waukesha Police Department at 262-524-3924.

How to Avoid ATM Scams

It’s extremely difficult to find skimmers. The devices can easily fool an unsuspecting person who is using the machine. The skimmers store the credit card information and coupled with the hidden camera, can be a serious breach in debit and credit card security.

Criminals using ATM skimming devices have made off with about $1 billion annually of other people’s money, according to the Wisconsin Better Business Bureau.

“Some of these things have gotten pretty sophisticated,” Brian Krebs, editor of KrebsOnSecurity.com told CBS in New Jersey. “The ones that fit into the throat of machines would be very difficult to detect.”

A U.S. Bancorp spokesperson advised in Tuesday’s Waukesha Freeman that customers use their hands to shield the pin number from any possible hidden cameras.

Krebs in the CBS article has similar advice.

“They get your card data, they get your PIN, and they never have to touch the ATM,” Krebs told CBS. “Another thing I tell people is, if you see two ATMs and one is out of order, you might want to pay special attention to the one that’s not out of order.  

The Wisconsin Better Business Bureau’s website offers the following advice to avoid ATM fraud:

Protect your PIN – When entering your PIN, cover the keypad with your other hand to prevent any cameras from catching your digits. False keypads placed over the real keypad are also a way scammers get PIN numbers so if the keypad looks different, move on.

Give it a wiggle – Skimming devices are often false panels attached to the ATM—such as where you put your card into the machine. If parts of the ATM look damaged or different, give it a wiggle. Also look for new or suspiciously placed cameras and unusual signage. Don’t hesitate to walk away and use another ATM if it doesn’t feel right.

Be picky with your ATMS – Avoid using ATMs in poorly lighted or low trafficked areas. Experts often recommend choosing a bank ATM over standalone ATMs in public places. Not only do identity thieves attach devices to legitimate ATMs to steal numbers. They will also place their own phony ATMS in public places.

Keep an eye on your statements – The most vigilant person can still fall victim to ATM skimmers, and it’s important to always keep a close eye on your accounts—particularly the itemized breakdown of charges and debits—so that you can quickly report any suspicious activity on your account.

Report fraud immediately – Report any fraudulent activity to your bank as soon as you discover it.

Erik Helgestad February 12, 2013 at 05:38 PM
Sarah, the statement from the police indicate they have a photo of the person they believe planted the skimmer. Can that image be uploaded to the article's photo selection?
Sarah Millard February 12, 2013 at 05:40 PM
Erik, the photo is uploaded. It just wasn't uploaded as fast as the text was updated!
Erik Helgestad February 12, 2013 at 07:02 PM
Thanks Sarah!
Mr Lundt February 12, 2013 at 07:44 PM
I'm pretty sure that is Lyle Ruble wearing a hat.
brad subotnik February 12, 2013 at 08:19 PM
With the technology available today you'd think the quality of the camera at the ATM would be better.


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